Current Status

All Systems Operational

View Optimove Service status page ↗

Components

Core App

Operational

Core App

Operational

Salesforce Marketing Cloud (Exact Target)

Operational

User Interface

Operational

MiniGames

Operational

API

Operational

API

Operational

Acoustic (SilverPop)

Operational

Smart Campaigns

Operational

Loyalty

Operational

Batch Data Process

Operational

Batch Data Process

Operational

Optimail

Operational

Smart Search

Operational

Promotions

Operational

Track & Trigger

Operational

Track & Trigger

Operational

Facebook

Operational

Recommend service

Operational

Google

Operational

Recent Incidents

EU Region - Web SDK Events - Triggered Campaigns

none

May 19, 2026 · resolved May 19

This incident has been resolved.

Investigating Performance Degradation: Login Authentication

minor

Apr 22, 2026 · resolved Apr 22

This incident has been resolved

UI - Optimove Site - Degraded Performance in Campaign Builder

minor

Apr 10, 2026 · resolved Apr 10

This incident has been resolved.

BI Studio: Business Performance Overview Page Not Loading

none

Apr 7, 2026 · resolved Apr 7

This incident has been resolved.

Optimove Site - Target Group Size Display Unavailable

minor

Mar 23, 2026 · resolved Mar 23

We have confirmed that the issue affecting the Target Group Configuration section has been resolved, and the "Show Size" functionality is now operating normally. We will continue to monitor to ensure ongoing stability.

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