Is CustomerIO down right now?
No — CustomerIO is up. All systems operational as of Jul 13, 11:52 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Delays processing send events in some environments
noneJul 10, 2026 · resolved Jul 10
This incident has been resolved and any delays have been fully mitigated.
User Interface is currently unavailable for some users in EU. Data processing delays
minorJul 3, 2026 · resolved Jul 3
This incident has been resolved. The Customer.io UI is available, and data processing has recovered to normal operating levels. We will continue internal follow-up and remediation work. Thank you for your patience.
User Interface is currently unavailable, data processing delays
minorJul 2, 2026 · resolved Jul 2
This incident has been resolved.
Some customers are currently unable to access the account Billing page in our UI
minorJun 18, 2026 · resolved Jun 18
This incident has been resolved.
Investigating Connectivity Issues
majorJun 13, 2026 · resolved Jun 14
This incident has been resolved.
Get alerted when CustomerIO goes down
Alert24 monitors CustomerIO and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
CustomerIO status — frequently asked questions
Is CustomerIO down right now?
No — CustomerIO is up. All systems operational as of Jul 13, 11:52 PM UTC.
What is CustomerIO's current status?
CustomerIO: All Systems Operational. Alert24 checks CustomerIO's status page continuously and can notify you the moment it changes.
How do I get alerted when CustomerIO goes down?
Alert24 monitors CustomerIO and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
