Braze, Inc. Status Page

Sep 16, 2026 · resolved Sep 16

This issue has been resolved. Our Global Support Service is operating normally, and customers can raise cases via the Braze Support Portal and the Braze AI Operator as usual. We have confirmed stable service following remediation of the underlying Salesforce Service Cloud issue.

Sep 2, 2026 · resolved Sep 2

This was a recurrence of an earlier issue impacting the Dashboard. A permanent fix has been implemented and the Dashboard has remained stable since. We are confident the issue is now fully resolved. We apologize for any impact.

Sep 2, 2026 · resolved Sep 2

The Dashboard has continue to remain stable and the issue is now resolved.

Aug 5, 2026 · resolved Aug 5

Between 11:30 ET and 12:55 ET, some customers experienced elevated error rates. Braze engineers identified the issue and resolved it by rolling back a recent change and applying database optimizations. Error rates returned to normal shortly after each fix was applied, and they have remained stable for the past hour. This incident is now resolved.

Jul 31, 2026 · resolved Jul 31

This incident is resolved. As of 15:18 ET / 19:18 UTC, we have fully processed the backlog of jobs, and our EU02 Currents connectors are all again processing within normal latency ranges. No data was lost, and all Currents events have been sent to their destinations.

Is Braze, Inc. down right now?

No — Braze, Inc. is up. All systems operational as of Oct 12, 8:43 AM UTC.

What is Braze, Inc.'s current status?

Braze, Inc.: All Systems Operational. Alert24 checks Braze, Inc.'s status page continuously and can notify you the moment it changes.

How do I get alerted when Braze, Inc. goes down?

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