Treasure Data Status Page

Oct 7, 2026 · resolved Oct 7

The recording transfer failures in Treasure AI Voice have been resolved. All systems are operating normally. Between approximately 22:55 UTC on October 6 and [fix time] UTC on October 7, new recordings could not be transferred from the mobile app. We deployed a server-side fix, and no app update is required. Recordings that failed to transfer during this period can be transferred again from the device. Thank you for your patience.

Sep 30, 2026 · resolved Sep 30

Between Sept 28th (5:30 PM UTC) and Sept 29th (6:30 PM UTC) customers with no batch segments who had scheduled attribute updates would have seen failed jobs preventing batch data from loading into Reactor. Customers would have seen errors while waiting for the config changes to update. The impact is any realtime applications, personalizations, or campaigns during that window may have relied on stale batch attribute data. The system has recovered and workflows are now sending updated data.

Sep 29, 2026 · resolved Sep 29

This incident has been resolved, and our support team will be following up with affected customers.

Sep 28, 2026 · resolved Sep 28

We have identified and resolved the issue affecting the Live Chat feature for Corporate and Enterprise support plans. The service has been fully restored and is operating normally. We sincerely apologize for any inconvenience this may have caused and thank you for your patience.

Sep 17, 2026

Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service. Other email services remain unaffected. We will provide another update within 14 days, or sooner if conditions change.

Is Treasure Data down right now?

Yes — Treasure Data is reporting a minor incident as of Oct 12, 4:50 AM UTC.

What is Treasure Data's current status?

Treasure Data: Partially Degraded Service. Alert24 checks Treasure Data's status page continuously and can notify you the moment it changes.

How do I get alerted when Treasure Data goes down?

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