Treasure Data Status Page

Jul 7, 2026 · resolved Jul 7

This issue has been resolved. Treasure Work and tdx are operating normally, and the Claude Haiku 4.5 model in the Tokyo region is no longer experiencing errors or timeouts. Thank you for your patience.

Jun 26, 2026 · resolved Jun 27

Hive query performance degradation in the US region has been resolved. We have successfully provisioned a new cluster and routed all traffic to it. Systems are now operating normally. Thank you for your patience.

Jun 25, 2026 · resolved Jun 25

Resolved — Some result export (data export) jobs in the US, Tokyo, and EU regions may have failed or been delayed between June 24, 2026 21:00 UTC and June 25, 2026 05:26 UTC. During this period, underlying compute nodes were intermittently unstable, which could cause export jobs to terminate before completing. In some cases an affected job may have ended without a clear error message.The issue has been resolved and all systems are operating normally. Data integrity is not impacted — source data in Treasure Data was unaffected; only the delivery of export jobs to external destinations during this window could have been disrupted.If you ran a result/data export during this window, we recommend confirming it completed and re-running it if the output looks incomplete. We will also contact affected customers directly. Thank you for your patience.

Jun 24, 2026 · resolved Jun 24

We identified a delay in recording email event data (such as open, click, bounce, delivery events, and error events) to customer event tables. Affected period (approximate): - June 22, 03:45 UTC – June 23, 04:15 UTC - June 23, 07:00 UTC – June 24, 07:30 UTC During these periods, email event data recording was delayed. Email delivery itself was not affected — emails were sent and received normally. The issue has been resolved and all systems are operating normally. Delayed events have been fully processed. If you ran queries on event or error_event tables during the affected periods, we suggest rerunning those queries to get accurate results. We apologize for any inconvenience.

May 5, 2026 · resolved May 5

We have applied the fix, and are observing that traffic is flowing correctly now.

Is Treasure Data down right now?

No — Treasure Data is up. All systems operational as of Jul 13, 11:41 PM UTC.

What is Treasure Data's current status?

Treasure Data: All Systems Operational. Alert24 checks Treasure Data's status page continuously and can notify you the moment it changes.

How do I get alerted when Treasure Data goes down?

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