Current Status
All Systems Operational
Components
Recent Incidents
Investigating Potential Service Issues
majorMay 13, 2026 · resolved May 13
2:00 PM EEST The fix was verified, and the service was confirmed as fully operational. Root Cause: The outage was corrupted configuration in the AI Shared Gateway Service, affecting its ability to handle Assistant-specific traffic. We sincerely apologize for the impact this had on your workflow. We are currently reviewing our gateway capacity and alerting thresholds to prevent a recurrence of this specific issue.
Investigating Potential Service Issues
noneMay 8, 2026 · resolved May 9
AWS has officially resolved the thermal and power event in the US-EAST-1 region. All underlying infrastructure supporting our Sisense servers has been stabilized and is performing at pre-event levels. Our engineering team has verified that our services are fully operational. We will continue to perform routine checks to ensure long-term stability, but we consider this incident fully resolved. Thank you for your patience while we navigated this external disruption. https://health.aws.amazon.com/health/status
Partial Outage Observed for Sisense Managed Instances
majorMar 21, 2026 · resolved Mar 21
The incident has been resolved.
Investigating Potential EKS Service Issues
noneJan 13, 2026 · resolved Jan 13
This incident has been resolved.
CDT platform is unavailable to some clients due to SSL certificate error
majorJan 6, 2026 · resolved Jan 6
The platform's performance has been restored to the normal level.
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