Current Status
All Systems Operational
Components
Recent Incidents
Event ingestion issue for Starter and Growth customers in US
criticalMay 8, 2026 · resolved May 8
This incident has been resolved
Event ingestion issue for Starter and Growth customers in US
criticalMay 8, 2026 · resolved May 8
This incident has been resolved.
Delay in data processing pipeline in US region
minorMay 8, 2026 · resolved May 8
This incident has been resolved.
Ingestion got affected for customers on starter and growth tier in US and EU regions.
majorApr 13, 2026 · resolved Apr 13
Ingestion was impacted for customers on the Starter and Growth tiers from 06:31 AM to 06:50 AM UTC. The issue was caused by changes in a request routing service, which resulted in dropped traffic. The issue has been identified and resolved.
Facebook Custom Destination Delivery Failure
minorApr 8, 2026 · resolved Apr 8
Summary: We experienced an issue affecting the Facebook Custom destination where events were not delivered due to a bug. Event delivery was paused during the window listed above. Impact: All active connections are rETL connections. Most connections have the "retry failed records" setting enabled — these will automatically deliver missed events during the next scheduled sync. However, connections without retry enabled will require the customer to perform a full sync. Resolution: The underlying bug has been fixed, and normal event delivery has resumed as of 10 Apr 2026 14:53 GMT.
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