Is Piano Software down right now?
Yes — Piano Software is reporting a minor incident as of Oct 12, 7:39 AM UTC.
Current Status
Partially Degraded Service
Components
Recent Incidents
[SocialFlow] Automated Publishing Issues
minorOct 12, 2026
We are currently investigating an issue affecting automated publishing in SocialFlow. Clients may see new content from their feeds not appearing in publishing queues, and automated posts not being published to social networks, including X. The issue has been occurring since approximately October 10. Manual posting continues to work. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.
[Amplifier] Publishing Failures to X
noneSep 21, 2026 · resolved Sep 21
Between 14:53 and 16:26 UTC on September 21, Piano experienced an issue affecting the publishing of posts to X. During this period, affected posts failed to send and, after a limited number of automatic retries, were reported back as failed rather than published, with error notifications sent to the affected accounts. Posts that failed during this window were not sent retroactively once service was restored and need to be published again. The cause was an internal configuration change made during planned monitoring work, which has been reverted. Publishing to X has been fully restored.
Realtime delay for Europe organisations
noneSep 14, 2026 · resolved Sep 14
An API ingress configuration issue has been detected. Rollback to previous version has been applied to solve the problem.
401 errors with some freecalls
noneSep 14, 2026 · resolved Sep 14
Some problematic behavior relative to authorization was active on production when it should have been disabled from the start. Problematic network annotation have been desactivated for production environment.
[Composer] Access Check Errors (US and EU regions)
minorSep 10, 2026 · resolved Sep 10
This incident has been resolved.
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Piano Software status — frequently asked questions
Is Piano Software down right now?
Yes — Piano Software is reporting a minor incident as of Oct 12, 7:39 AM UTC.
What is Piano Software's current status?
Piano Software: Partially Degraded Service. Alert24 checks Piano Software's status page continuously and can notify you the moment it changes.
How do I get alerted when Piano Software goes down?
Alert24 monitors Piano Software and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.