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Mode Status Page

Analytics & Data · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View Mode status page ↗

Components

Site and API
Operational
Data Source Connectivity - Direct Connect
Operational
Data Source Connectivity - Bridge
Operational
Notebooks: Python & R
Operational
Report Run Scheduler
Operational
Reports and Dashboards
Operational
Visual Explorer
Operational
SQL Editor
Operational
Third Party Dependency
Operational
Ticketing System - Intercom
Operational
Discovery Database
Operational

Recent Incidents

Discovery Database Sync Delay

minor

Mar 9, 2026 · resolved Mar 11

This incident has been resolved.

Intercom outage affecting the in-app messenger

critical

Jan 9, 2026 · resolved Jan 9

Intercom messenger has fully recovered, and the Support team has resumed normal operations.

Intercom Outage

major

Jan 5, 2026 · resolved Jan 5

Intercom messenger has fully recovered, and the Support team has resumed normal operations.

Discovery Database Sync Delay

minor

Dec 18, 2025 · resolved Dec 19

The Discovery Database sync delay has been resolved. The sync completed successfully and data is now up to date.

Resolved - Missing Notebook Visuals in Reports

none

Dec 11, 2025 · resolved Dec 11

At approximately 12:00 AM Eastern on December 11, we received the first report that Python visuals were not appearing in reports. While the visuals displayed correctly in the notebook, the corresponding report elements appeared empty. Our engineering team identified the cause of the issue and resolved it. All notebook visuals should now render as expected in reports. If you continue to experience any issues, please reach out to Support.

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