Is Hightouch down right now?
No — Hightouch is up. All systems operational as of Oct 12, 5:46 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Slow Application Loading and Intermittent UI Errors
minorSep 29, 2026 · resolved Sep 29
This incident has been resolved. Between 21:16 and 22:37 UTC the Hightouch application experienced slow loading and intermittent errors in the UI. There was no impact to event delivery or syncs.
Hightouch sync run delays
noneSep 24, 2026 · resolved Sep 24
A small number of sync runs may have encountered delays in sending data between 13:05 and 13:40 UTC in GCP us-east4. All syncs are now running normally with no data loss.
Slow Application Loading and Intermittent UI Errors
minorSep 21, 2026 · resolved Sep 21
This incident has been resolved. Between 20:30 and 20:45 UTC and again between 21:04 and 21:19 UTC, the Hightouch application experienced slow loading and intermittent errors in the UI. There was no impact to event delivery or syncs.
Elevated sync errors
noneSep 18, 2026 · resolved Sep 18
This incident has been resolved. Between 13:36–14:25 UTC syncs running on models with disabled columns were failing for all customers. Affected syncs will recover on their next scheduled run or can be manually triggered to run again.
Elevated Sync Errors
minorSep 4, 2026 · resolved Sep 4
This incident has been resolved. Between 19:20 and 20:40 UTC, a subset of syncs running in AWS regions may have experienced slower run times, delays, or errors. There was no data loss. Affected syncs will recover on their next scheduled run or can be manually triggered to run again.
Get alerted when Hightouch goes down
Alert24 monitors Hightouch and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Hightouch status — frequently asked questions
Is Hightouch down right now?
No — Hightouch is up. All systems operational as of Oct 12, 5:46 PM UTC.
What is Hightouch's current status?
Hightouch: All Systems Operational. Alert24 checks Hightouch's status page continuously and can notify you the moment it changes.
How do I get alerted when Hightouch goes down?
Alert24 monitors Hightouch and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.