Is Hightouch down right now?
No — Hightouch is up. All systems operational as of Jul 13, 11:42 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Google Sign-On Failures
majorJun 25, 2026 · resolved Jun 25
This incident has been resolved. There was no data loss. Impact was limited to Google-authenticated sources and destinations. Syncs that failed during this window will complete successfully on their next scheduled run. No action is required.
Degraded functionality in AWS us-east-1
majorMay 8, 2026 · resolved May 8
Service appears restored, we will continue to monitor.
Processing delay for Event Sources using tunnels
noneMay 7, 2026 · resolved May 7
We identified and resolved an issue affecting event processing. Between 12:06 PM and 1:39 PM ET customers using tunnels to connect to Event sources experienced delays in event processing. The underlying problem has been addressed and all impacted Events have been successfully processed. There was no data loss, and no action is required at this time.
Processing delay for subset of Match Booster syncs
noneMay 6, 2026 · resolved May 6
Between 4:20 PM PT on May 5 and 2:40 PM PT on May 6, a subset of Match Booster syncs did not complete successfully due to an enrichment issue. The issue has been resolved, and impacted syncs will recover on their next scheduled run. No action is required.
Processing delay for subset of Events
minorApr 21, 2026 · resolved Apr 21
We identified and resolved an issue affecting event processing. Between 1:13 PM and 3:12 PM ET, customers in us-east-1 experienced delayed event processing across Event Collection, Event Streaming, and Realtime Audiences. During this time, Event Streaming, Realtime Audiences, and Event Collection syncs to S3 may have also delivered duplicate events to downstream destinations. The underlying problem has been addressed and all impacted Events have been successfully processed. There was no data loss, and no action is required at this time.
Get alerted when Hightouch goes down
Alert24 monitors Hightouch and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Hightouch status — frequently asked questions
Is Hightouch down right now?
No — Hightouch is up. All systems operational as of Jul 13, 11:42 PM UTC.
What is Hightouch's current status?
Hightouch: All Systems Operational. Alert24 checks Hightouch's status page continuously and can notify you the moment it changes.
How do I get alerted when Hightouch goes down?
Alert24 monitors Hightouch and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
