Is Heap down right now?
No — Heap is up. All systems operational as of Jul 13, 11:41 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Dashboard and Chart loading issues
majorJul 12, 2026 · resolved Jul 13
This incident has been resolved.
Temporary Data Latency
minorJul 7, 2026 · resolved Jul 7
This incident has been resolved.
Slow Queries
minorJul 2, 2026 · resolved Jul 2
This incident has been resolved.
Incoming data is delayed for customers in US. Both the Heap app and Connect are impacted.
minorJun 20, 2026 · resolved Jun 21
Latency has recovered for all components. No data was lost. Connect syncs will sync the latest data on the next regularly scheduled sync. We will continue to monitor.
Customers with multiple environments or saved properties are experiencing loading latency
minorJun 17, 2026 · resolved Jun 18
This incident has been resolved
Get alerted when Heap goes down
Alert24 monitors Heap and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Heap status — frequently asked questions
Is Heap down right now?
No — Heap is up. All systems operational as of Jul 13, 11:41 PM UTC.
What is Heap's current status?
Heap: All Systems Operational. Alert24 checks Heap's status page continuously and can notify you the moment it changes.
How do I get alerted when Heap goes down?
Alert24 monitors Heap and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
