Current Status

All Systems Operational

View Gurobi Optimization status page ↗

Components

Gurobi AWS us-east-1

Operational

Gurobi Website

Operational

Gurobi User Portal

Operational

Gurobi AWS us-west-1

Operational

Gurobi Cloud Billing

Operational

Gurobi AWS eu-central-1

Operational

Instant Cloud Manager - Global

Operational

Gurobi AWS ap-northeast-1

Operational

Instant Cloud Provisioning - Global

Operational

Gurobi AWS ap-southeast-2

Operational

Gurobi Azure eastus

Operational

Web License Service - Global

Operational

Gurobi Azure westus2

Operational

Gurobi Azure westeurope

Operational

Recent Incidents

Web Services DNS issue

none

Feb 6, 2026 · resolved Feb 7

The DNS resolution issues affecting gurobi.com, portal.gurobi.com, and the license servers have now been fully resolved. All major public DNS resolvers (Google, Cloudflare, AWS, ISP resolvers) are returning valid responses again, and services are operating normally. A subset of users may continue to see issues if their local DNS resolvers maintain stale cache entries, but these will clear automatically. Thank you for your patience while we investigated and resolved the issue.

AWS Operational Issue US-EAST-1 (N. Virginia)

major

Oct 20, 2025 · resolved Oct 20

This incident has been resolved.

critical

Sep 27, 2024 · resolved Sep 27

The login issue on our User Portal (portal.gurobi.com) has been resolved. You should now be able to access the User Portal without any issues. Thank you for your patience!

Issue with some Gurobi public services

major

Aug 19, 2024 · resolved Aug 19

This incident has been resolved.

Cloud machines unavailable in Azure US region eastus

major

Jun 20, 2024 · resolved Jun 21

This incident has been resolved.

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