Is Fullstory down right now?
No — Fullstory is up. All systems operational as of Sep 6, 3:37 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Multiple Fullstory Services Unavailable (NA1 Data Center)
criticalSep 1, 2026 · resolved Sep 1
The issue reported by our cloud infrastructure provider (Google Cloud Platform) is now resolved and Fullstory services are fully operational as of September 1st, 2026 at 4:32 PM (ET). Any backlogged data is currently being processed and will be available shortly. If you have any questions or are experiencing any continued issues, please reach out to [email protected].
Delays for Warehouse Customers in NA1 Data Center
minorAug 18, 2026 · resolved Aug 18
The issue that caused delays for Silver Schema warehouse customers in the NA1 region has been resolved and service is back to full operation as of August 18th, 2026 at 4:23 PM ET. If you have any questions or are experiencing any continued issues, please don't hesitate to reach out to our team at [email protected].
Guides & Surveys: Users unable to create or edit tours and smart tips; end-user content delivery disruption (NA1 & EU1)
noneAug 6, 2026 · resolved Aug 6
From 7:58pm UTC on the 6th of August, users in NA1 & EU1 organisations with Guides & Surveys enabled were unable to create or edit tours and smart tips. There was also some disruption of end-user content delivery, though this was mitigated by edge caching serving cached content. The issue was resolved by 8:30am UTC on the 7th of August.
Anywhere: Warehouse - Delayed data syncs in NA1 Data Center
minorJul 23, 2026 · resolved Jul 23
This incident is resolved. The underlying BigQuery degradation has been mitigated, and the data transformation layer that Fullstory uses for Anywhere: Warehouse in NA1 has returned to normal operation. Any syncs that were delayed during this period have now caught up, and affected tables are up to date across all destinations (BigQuery, Redshift, Databricks, and Snowflake). The issue occurred from approximately 7:45 AM ET to 11:20 AM ET on July 23, 2026. We apologize for the disruption and thank you for your patience. Email us at [email protected] if you continue to see issues.
Google outage degrading some StoryAI features
minorJul 16, 2026 · resolved Jul 16
This incident has been resolved
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Fullstory status — frequently asked questions
Is Fullstory down right now?
No — Fullstory is up. All systems operational as of Sep 6, 3:37 PM UTC.
What is Fullstory's current status?
Fullstory: All Systems Operational. Alert24 checks Fullstory's status page continuously and can notify you the moment it changes.
How do I get alerted when Fullstory goes down?
Alert24 monitors Fullstory and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
