Is Fullstory down right now?
No — Fullstory is up. All systems operational as of Oct 12, 4:51 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Failure to load assets during playback for sessions (EU1 Data Center)
majorSep 23, 2026 · resolved Sep 23
A change was made on the 23rd of September to how URLs for captured assets are resolved; this inadvertently led to playback being broken for sessions in the EU1 Data Center. This was fixed by rolling back this change at 9:45am UTC.
Delayed Session Data Availability for a Subset of NA1 Data Center Orgs
minorSep 7, 2026 · resolved Sep 8
This incident has now been resolved. If you are experiencing any issues past 6:15 PM (ET), please email us at [email protected].
Multiple Fullstory Services Unavailable (NA1 Data Center)
criticalSep 1, 2026 · resolved Sep 1
The issue reported by our cloud infrastructure provider (Google Cloud Platform) is now resolved and Fullstory services are fully operational as of September 1st, 2026 at 4:32 PM (ET). Any backlogged data is currently being processed and will be available shortly. If you have any questions or are experiencing any continued issues, please reach out to [email protected].
Delays for Warehouse Customers in NA1 Data Center
minorAug 18, 2026 · resolved Aug 18
The issue that caused delays for Silver Schema warehouse customers in the NA1 region has been resolved and service is back to full operation as of August 18th, 2026 at 4:23 PM ET. If you have any questions or are experiencing any continued issues, please don't hesitate to reach out to our team at [email protected].
Guides & Surveys: Users unable to create or edit tours and smart tips; end-user content delivery disruption (NA1 & EU1)
noneAug 6, 2026 · resolved Aug 6
From 7:58pm UTC on the 6th of August, users in NA1 & EU1 organisations with Guides & Surveys enabled were unable to create or edit tours and smart tips. There was also some disruption of end-user content delivery, though this was mitigated by edge caching serving cached content. The issue was resolved by 8:30am UTC on the 7th of August.
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Fullstory status — frequently asked questions
Is Fullstory down right now?
No — Fullstory is up. All systems operational as of Oct 12, 4:51 AM UTC.
What is Fullstory's current status?
Fullstory: All Systems Operational. Alert24 checks Fullstory's status page continuously and can notify you the moment it changes.
How do I get alerted when Fullstory goes down?
Alert24 monitors Fullstory and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.