Current Status
All Systems Operational
Components
AgentPro
Operational
Solutions
Operational
Agent Pro
Operational
Agent Pro
Operational
Agent Pro
Operational
Agent Pro
Operational
Agent Pro
Operational
Agent Pro
Operational
Contact Center
Operational
Solutions
Operational
AgentPro
Operational
Solutions
Operational
Solutions
Operational
Solutions
Operational
Solutions
Operational
Solutions
Operational
Solutions
Operational
Manager & Admin
Operational
Pypes
Operational
Pypes
Operational
Recent Incidents
AWS Global Outage
noneOct 21, 2025 · resolved Oct 21
This incident has been resolved.
Impact from AWS Outage
minorOct 20, 2025 · resolved Oct 20
Based on the latest update from AWS, all the solutions are operating normally.
Customer solutions impacted - GCP/Google outage
minorJun 12, 2025 · resolved Jun 12
This incident has been resolved.
Reported performance issues with some solutions across US Production.
majorJan 7, 2025 · resolved Jan 7
All systems operational.
Agent Pro Incident
minorFeb 6, 2024 · resolved Feb 6
This incident has been resolved.
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