Current Status
All Systems Operational
Components
Recent Incidents
Major outage - Zapp CMS
majorFeb 13, 2024 · resolved Feb 13
This incident has been resolved.
Processing actions fails (layouts changes)
noneNov 15, 2023 · resolved Nov 15
There was a leak between the new cluster \(private\) that was created. Sidekiq \(bg jobs processing\) is connected to the same Redis DB on all clusters. The new cluster didn’t have the Zapp app running properly \(pods\) and therefore jobs weren’t processing Once we found the issue, we downscaled the new private cluster to 0, increased node size on AWS console, and restarted the pods on the prod-us1 cluster \(the running production cluster\). In order to prevent it in the future, we need to make sure there is no running nodes on redundant clusters, only the active one. In addition, we should consider Redis DB separation between clusters, although this could cause losing some of the running processes.
Issues editing App Versions
majorOct 30, 2023 · resolved Oct 30
This incident has been resolved.
Layout changes issues
minorJul 19, 2022 · resolved Jul 19
This incident has been resolved.
Authentication failures and Zapp fails to load
noneFeb 24, 2022 · resolved Feb 24
This incident has been resolved.
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