Current Status
All Systems Operational
Components
Partner Connect
Operational
Sunnova.com
Operational
Login Service
Operational
Dealer Login
Operational
Utility Rate and Tariff Service
Operational
Real-Time Data Service
Operational
Dealer Resource Hub
Operational
Credit Check
Operational
Historical Data Service
Operational
Contract/Proposal Generation
Operational
Sunnova Customer Portal
Operational
Electronic Signature (DocuSign)
Operational
Call Center Platform
Operational
Online Contract Verification Service
Operational
Sunnova Commissioning Package Web and Mobile
Operational
Catalyst System Design
Operational
Nintex/Drawloop
Operational
Tax Calculations
Operational
Sunnova New Home
Operational
Dealer API
Operational
Recent Incidents
Commissioning App Outage
criticalJun 10, 2025 · resolved Jun 10
This incident has been resolved.
Sunnova Customer Portal
minorApr 15, 2025 · resolved Apr 16
We are observing normal loading of all pages on the customer portal. We will continue to monitor for issues.
Quoting - Tax Calculation Issue
minorApr 2, 2025 · resolved Apr 2
This incident has been resolved.
Credit Run Issue
criticalMar 17, 2025 · resolved Mar 17
This incident has been resolved.
Catalyst Quoting Issue
majorMar 4, 2025 · resolved Mar 5
This incident has been resolved.
Get alerted when Sunnova goes down
Alert24 monitors Sunnova and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
