Veriff Status Page

Aug 26, 2026 · resolved Aug 26

Between approximately 16:18 and 16:40 UTC on 26 Aug 2026, a subset of end users may have encountered intermittent errors or slowness while completing the verification flow. Our team identified the issue and applied a fix, after which the service recovered. The verification flow is now operating normally. We are continuing to monitor and will investigate to prevent recurrence.

Aug 6, 2026 · resolved Aug 6

This incident has been resolved.

Jul 28, 2026 · resolved Jul 28

We have rolled back a failing component deployment that was causing elevated decision times. Following a monitoring period, all systems have returned to normal operation. We apologize for any inconvenience this may have caused.

Jul 24, 2026 · resolved Jul 25

Following a period of successful monitoring, we have confirmed that the issue is fully resolved. System metrics have returned to normal and all services are operational. Thank you for your patience with us.

Jul 21, 2026 · resolved Jul 21

Between 2026-07-20 14:50 UTC and 2026-07-20 16:30 UTC, an incident at a third-party provider caused degraded performance for the delivery of Watchlist Screening (PEP and Sanctions) webhooks. During this period, Watchlist Screening results could not be generated, and the corresponding webhook notifications were not delivered for a small subset of affected sessions. This incident was isolated exclusively to the third-party provider; Veriff's core identity verification and decision-making capabilities were not impacted. The third-party service has since returned to normal operation and Watchlist Screening webhook delivery has resumed. Affected sessions can be reprocessed for the Watchlist Screening (PEP & Sanctions) check, after which results will be available via webhook, the Public API, and Veriff Hub/ Station.

Is Veriff down right now?

No — Veriff is up. All systems operational as of Aug 28, 1:45 AM UTC.

What is Veriff's current status?

Veriff: All Systems Operational. Alert24 checks Veriff's status page continuously and can notify you the moment it changes.

How do I get alerted when Veriff goes down?

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