Current Status
All Systems Operational
Components
Recent Incidents
Intermittent errors when loading console pages
minorFeb 18, 2026 · resolved Feb 18
This incident has been resolved.
AWS Operational DNS Issues
noneFeb 10, 2026 · resolved Feb 10
AWS has confirmed full recovery for DNS resolution errors at 2:34 PM PST.
Identity Cloud Emergency Maintenance in the EU
noneAug 9, 2024 · resolved Aug 9
The Identity Cloud Operations team has taken emergency action to scale one of the profile databases in the EU. This maintenance was performed to correct performance issues due to higher than normal traffic. During the scaling action, traffic going to the database may have been interrupted for as much as 60 seconds. The database is scaled and taking traffic as expected. Thank you and sorry for any inconvenience this may have caused.
API timeouts and error rate
minorDec 22, 2021 · resolved Dec 22
While we were expediting services move from faulty availability zone Amazon restored power. As of now all services are operational.
Customer Insights login issues
maintenanceNov 11, 2021 · resolved Nov 12
The issue with the Customer Insights service has been resolved. Appreciate everyone's patience while we worked with our third party provider to restore the service.
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