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Akamai Identity Cloud Status Page

Security & Identity · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View Akamai Identity Cloud status page ↗

Components

Australia
Operational
Canada
Operational
China
Operational
Europe
Operational
Japan
Operational
Russia
Operational
Singapore
Operational
United States
Operational

Recent Incidents

Intermittent errors when loading console pages

minor

Feb 18, 2026 · resolved Feb 18

This incident has been resolved.

AWS Operational DNS Issues

none

Feb 10, 2026 · resolved Feb 10

AWS has confirmed full recovery for DNS resolution errors at 2:34 PM PST.

Identity Cloud Emergency Maintenance in the EU

none

Aug 9, 2024 · resolved Aug 9

The Identity Cloud Operations team has taken emergency action to scale one of the profile databases in the EU. This maintenance was performed to correct performance issues due to higher than normal traffic. During the scaling action, traffic going to the database may have been interrupted for as much as 60 seconds. The database is scaled and taking traffic as expected. Thank you and sorry for any inconvenience this may have caused.

API timeouts and error rate

minor

Dec 22, 2021 · resolved Dec 22

While we were expediting services move from faulty availability zone Amazon restored power. As of now all services are operational.

Customer Insights login issues

maintenance

Nov 11, 2021 · resolved Nov 12

The issue with the Customer Insights service has been resolved. Appreciate everyone's patience while we worked with our third party provider to restore the service.

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