Current Status

All Systems Operational

View Todyl status page ↗

Components

Secure Global Network

Operational

Todyl.com & Management Portal

Operational

Todyl Community Gateway

Operational

Amsterdam, NLD

Operational

Bettermode AWS cloudfront

Operational

Ashburn, VA (Washington DC) USA

Operational

NGAV/EDR

Operational

Bettermode Gateway Service

Operational

Atlanta, GA USA

Operational

SIEM Processing & Alerting

Operational

Bettermode Community Service

Operational

Bogota, COL

Operational

SIEM Dashboard & Portal

Operational

Boston, MA

Operational

Bucharest, RO

Operational

Chicago, IL USA

Operational

Dallas, TX USA

Operational

Denver, CO USA

Operational

Frankfurt, Germany

Operational

Hong Kong

Operational

Recent Incidents

Delayed EDR Policy Updates on Some Endpoints

none

May 22, 2026 · resolved May 22

This incident has been resolved.

Intermittent data load errors in portal

none

May 7, 2026 · resolved May 7

Intermittent loading errors were seen on portal between 3PM MT and 4PM MT. The errors affected SIEM search, SIEM dashboards, Cases alert data and SOAR playbook execution. The errors have been addressed since.

SIEM Processing & Alerting — Alert Volume Anomaly

none

May 1, 2026 · resolved May 1

This incident has been resolved.

Case creation

critical

Apr 28, 2026 · resolved Apr 28

Delays in case Creation and reporting issue is resolved. System and MXDR team is fully up to speed in reviewing the delayed cases. We are continuing to monitor but we consider the issue resolved.

SIEM: Search performance degradation

none

Apr 1, 2026 · resolved Apr 2

This incident has been resolved.

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