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Palo Alto Networks Cloud Services Status Page

Security & Identity · monitored by Alert24

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Minor Incident

Is Palo Alto Networks Cloud Services down right now?

Yes — Palo Alto Networks Cloud Services is reporting a minor incident as of Oct 7, 12:20 AM UTC.

Current Status

Partially Degraded Service

View Palo Alto Networks Cloud Services status page ↗

Components

United States - Americas
Operational
SaaS API - North America
Operational
WildFire Global Cloud
Operational
AutoFocus
Operational
Americas - US - app.prismacloud.io
Operational
United States - Americas
Operational
AIOps-NGFW
Operational
Australia
Operational
United States - Americas
Operational
United States - East
Operational
Content Updates (Dynamic)
Operational
Cloudservice
Operational
N.Virginia (us-east-1)
Operational
US Central - Americas
Operational
United States - Americas
Operational
Australia
Operational
Australia
Operational
Australia
Operational
APAC (Mumbai) - Prisma SaaS
Operational
Australia
Operational

Recent Incidents

Customer Support Portal Service is not available

none

Oct 6, 2026

The Customer Support portal availability issue has been resolved. The operations team is monitoring service availability.

PrismaCloud: APP3: Stale data in asset inventory

minor

Sep 29, 2026 · resolved Oct 1

This incident has been resolved.

Azure westeurope, southcentralus outage impacting Cloud NGFW Services.

minor

Jul 7, 2026 · resolved Sep 24

Availability issues are now resolved

MLAV Outage - Investigation Undergoing

critical

Sep 2, 2026 · resolved Sep 2

This incident has been resolved.

Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational

minor

Sep 1, 2026 · resolved Sep 2

This incident has been resolved.

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Palo Alto Networks Cloud Services status — frequently asked questions

Is Palo Alto Networks Cloud Services down right now?

Yes — Palo Alto Networks Cloud Services is reporting a minor incident as of Oct 7, 12:20 AM UTC.

What is Palo Alto Networks Cloud Services's current status?

Palo Alto Networks Cloud Services: Partially Degraded Service. Alert24 checks Palo Alto Networks Cloud Services's status page continuously and can notify you the moment it changes.

How do I get alerted when Palo Alto Networks Cloud Services goes down?

Alert24 monitors Palo Alto Networks Cloud Services and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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