Current Status

Partial System Outage

View OpenText status page ↗

Components

Core Share - AU

Operational

Core Signature add-on for Core Share - AU

Operational

File Transfer

Operational

Core Capture (capture.ot2.opentext.com)

Operational

Core Capture

Operational

Desktop Messaging BMS

Operational

Desktop Messaging BMS

Degraded

Core Messaging - Email

Operational

Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud)

Operational

Core Signature add-on for Content Suite Platform/xECM - EU

Operational

Core Signature add-on for Content Suite Platform/xECM - EU

Operational

Core Signature Standalone - AU

Operational

Alloy NA

Operational

Aviator IoT

Operational

Core Capture

Operational

Core Capture

Operational

Core Fax - AU

Operational

Core Intelligence - AU

Operational

Core Messaging Data Sovereignty

Degraded

Zix Archive Services - Erado Archiving

Operational

Recent Incidents

Email Threat Protection Link Protection returning "Service Unavilable"

minor

May 29, 2026 · resolved May 29

We have resolved the issue and apologize for any inconvenience this may have caused. Incident: IM3935335

Core Capture Australia is in a degraded state

minor

May 29, 2026 · resolved May 29

This incident has been resolved.

Intermittent Document upload errors in Core Archive DE (archive.de.opentext.cloud)

none

May 13, 2026 · resolved May 29

This incident is now resolved. If you have any questions regarding this incident or upcoming upgrades, please reach out to Support through your usual channels. For more details and available workarounds, please refer to: https://support.opentext.com/csm?id=kb_article_view&sysparm_article=KB0865033 Ref# IM3925260.

Core Messaging Europe is experiencing service degradation

major

May 28, 2026

The following services are experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Core Messaging Data Sovereignty - Core Messaging - Email - Core Messaging - SMS - Core Messaging - Voice - MyPortal The next update for this issue will be after 24 hours or if there are significant updates, whichever comes first. Tracking Number: IM3934421

Cloud Fax services Europe is currently experiencing a degradation in service

major

May 28, 2026

The following services are currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Desktop Messaging BMS - Fax Cloud Connect (RightFax) - Fax2Mail - MyPortal - Production Messaging The next update for this issue will be after 24 hours or if there are significant updates, whichever comes first. Tracking Number: IM3934421

Get alerted when OpenText goes down

Alert24 monitors OpenText and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card