Current Status
All Systems Operational
Components
Recent Incidents
Service Outage - Authentication Point - P2
majorApr 30, 2026 · resolved Apr 30
Following the fix at 14:16 UK time and after monitoring our service, we are now confident that this has been resolved. If you are still having issues then please contact our service desk: https://www.openathens.net/support
Degradation Of Service - Redirector - P2
majorApr 21, 2026 · resolved Apr 21
An outage occurred between 08:34 and 11:21 BST during a routine upgrade of the Managed Proxy service. Customers accessing certain resources via the Redirector (https://go.openathens.net). During that time users would have seen a phishing error. We applied a fix as soon as we became aware of the incident which restored the service to full functionality.
P3 - Redirector encountering increased link resolution times
minorFeb 10, 2026 · resolved Feb 10
This incident has been resolved.
Service Outage - Wayfinder - P2
majorDec 5, 2025 · resolved Dec 5
Following the fix at 13:38 UK time and after monitoring our service, we are now confident that this has been resolved. If you are still having issues then please contact our service desk: https://www.openathens.net/support
Service Outage - Service Desk portal - P3
majorDec 1, 2025 · resolved Dec 1
The Service Desk portal is now working as expected. The new portal will have a slightly new look. If you have any questions on this new experience please let us know.
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