Current Status
All Systems Operational
Components
Recent Incidents
422 Errors on Pre-register Endpoint
noneFeb 2, 2023 · resolved Feb 2
This incident has been resolved. Please visit the <a href="https://docs.nextreason.com/changelog">changelog</a> for details.
Issue with EKS cluster upgrade
noneJan 25, 2023 · resolved Jan 25
This incident has been resolved. Please visit the <a href="https://docs.nextreason.com/changelog">changelog</a> for details.
Latency Issue with Next Identity Journeys
noneSep 28, 2022 · resolved Sep 29
This incident has been resolved. Akamai confirmed traffic on endpoint is already back to normal.
Issue with Next Identity API endpoints
majorJun 8, 2022 · resolved Jun 8
During the scheduled maintenance release for the Next Identity v1.3.21, an issue with the IDP endpoints caused a noticeable amount of 502 errors on the Next Identity API service. The engineering team investigated the issue and promptly applied a hotfix. After monitoring to ensure no further errors were being reported, the incident was considered resolved. The team is currently preparing the detailed report to give further details on the cause, as well as future preventive actions to be implemented. We will release the full report shortly. Thank you for your understanding. – The Next Reason team
Issue with the link to the "well-known" endpoint
minorJan 27, 2022 · resolved Jan 27
This incident has been resolved.
Get alerted when Next Identity goes down
Alert24 monitors Next Identity and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.



