Inky Status Page

Apr 8, 2026 · resolved Apr 8

On April 8ths, we noticed an issue with INKY partners where emails were failing to be sent or delivered, with a timeout error. After some initial investigation, this turned out to only be affecting partners who were using INKY with Google Workspace. There were no failures within the INKY product itself and the timeouts were specific to Google, who was experiencing an issue at that time. ‌ The RCA for this Google outage can be found here: [https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT](https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT)

Mar 31, 2026 · resolved Mar 31

On March 31s, our dev team observed that an email filter host was having a disproportionate amount of traffic sent to it, that was slowing down the response time.  This in turn caused additional pressure on some of our backend resources that were slowing down the email processing time.  This traffic did not cause the service to crash and auto scaling did not occur due to the CPU processing of the items not breaking a threshold.

Jan 22, 2026 · resolved Jan 23

Microsoft reports that they have resolved the issue

Dec 23, 2025 · resolved Dec 23

Everything running smoothly as expected and has been have we monitored throughout the day. Fixes now in place to correct issues tied to alerting and to prevent similar failures from occurring again.

Dec 5, 2025 · resolved Dec 8

This incident has been resolved.