HYPR Services Status Page

Feb 23, 2026 · resolved Mar 13

HYPR has resolved the underlying issue effecting Workforce Access downloads via Control Center.

Feb 27, 2026 · resolved Feb 27

Following a review of the error logs, HYPR determined the root cause was exceeding the Twilio user conversation limit during the Affirm approval flow. This occurred because existing Affirm approval conversations remained open over time, eventually reaching the conversation threshold and preventing new approval flows from completing. All impacted conversations have now been successfully closed, and new Affirm flows have been tested and confirmed to run as expected. The issue was fully resolved by the end of the incident call, and all systems are currently functioning normally. We have implemented corrective measures and are putting additional safeguards in place to prevent this from recurring. Our team will continue to monitor the environment closely. If you have any further questions, please contact HYPR Support or your Customer Success Manager.

Jan 14, 2026 · resolved Feb 27

HYPR app for iOS Version 10.7.3 confirms this fix.  We recommend that all iOS users update to the latest version as the update includes important fixes that address the issue observed, and identified in HYPR's previous version (10.7.0 HYPR App for iOS)

Jan 14, 2026 · resolved Jan 15

This incident has been resolved.

Oct 20, 2025 · resolved Oct 21

After careful monitoring overnight, we are pleased to report all systems are operating normally following yesterdays outage of US East 1.