Current Status
All Systems Operational
Components
Recent Incidents
Some users may experience issues with Instant Feedback
minorMay 20, 2026 · resolved May 21
This incident has been resolved. The issue causing some users to experience a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback has been fixed and deployed. We apologize for the inconvenience this may have caused. All affected components are now operating normally. Thank you for your patience.
Hoxhunt External GraphQL API docs are not fully accessible
noneMay 8, 2026 · resolved May 8
Hoxhunt External GraphQL API docs are again available via https://app.hoxhunt.com/docs/graphql-external/ . Hoxhunt Support
Benchmarks page on Admin portal does not load for some organizations
noneMay 6, 2026 · resolved May 7
This incident has been resolved. Root cause: A code change released yesterday caused certain benchmark simulations to fail loading in the admin portal. The issue was resolved in a follow-up release today. Apologies for the inconvenience caused.
Temporary delay in Insights, Cloud Export, and Reports updates
minorMay 4, 2026 · resolved May 5
All reports in Insights as well as Hoxhunt Reports (Early Access) have been updated with fresh data as well. This incident is now marked as Resolved. Hoxhunt Support
Response portal not loading
criticalMay 4, 2026 · resolved May 4
This issue is now resolved. Response portal and all subpages of response.hoxhunt.com are now loading again. Root cause: An infrastructure configuration change did not apply as expected, causing the application to fail to load. Apologies for the inconvenience caused by this incident. Contact Support at [email protected] in case of any questions.
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