Current Status

All Systems Operational

View GMO GlobalSign status page ↗

Components

User Portal

Operational

GCC User Portal

Operational

Timestamping (Japan Certified Timestamp partner) for document signing

Operational

Document Signing Service (DSS)

Operational

Certificate Issuance

Operational

Timestamping (GlobalSign Japan Accredited Timestamping) for document signing

Operational

Certificate Issuance

Operational

OCSP & CRL Services

Operational

Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing)

Operational

OCSP & CRL Services

Operational

Marketing Websites

Operational

Time Stamping

Operational

Edge Enroll

Operational

Recent Incidents

Atlas Portal usage display problems affecting some customers

minor

Apr 16, 2026 · resolved Apr 29

Following an extended period of close monitoring, the team have confirmed that the issue is resolved.

OCSP Request Errors

minor

Mar 17, 2026 · resolved Apr 13

No further issues have been encountered

Brief error spike on Atlas API services

none

Apr 9, 2026 · resolved Apr 9

The issue has been confirmed resolved

Some customers may see incorrect usage in the Atlas portal

none

Mar 27, 2026 · resolved Apr 3

The issue affecting usage display in the Atlas portal has been resolved. All fixes have been successfully deployed, and the service is operating normally.

Intermittent issue affecting HVCA and DSS APIs

none

Mar 30, 2026 · resolved Mar 30

We are aware of incident which caused some intermittent periods of errors and timeouts between 04:00 and 04:45 UTC this morning. The Infrastructure team have identified and resolved the issue.

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