Is Cybersource down right now?
No — Cybersource is up. All systems operational as of Oct 12, 5:48 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Multiple Gateways Service Disruption
minorOct 10, 2026
The issue has been mitigated and we are monitoring closely to ensure the issue is resolved. <b>Impact:</b> The issue has been mitigated and customers are now able to use impacted services as expected. <b>Reported Start Time:</b> 10 Oct 2026, 04:26 GMT <b>Next Update:</b> As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> <b>Incident #:</b> INC27195744
Payer Authentication Issue
minorOct 3, 2026 · resolved Oct 5
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=KA-12124)
Account Updater Service Disruption
minorOct 1, 2026 · resolved Oct 2
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=KA-12108)
Payer Authentication Processing
minorSep 27, 2026 · resolved Sep 27
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=KA-12095)
EBC Users Unable to Login When Username Contains a Dot(.)
minorSep 16, 2026 · resolved Sep 16
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=KA-12078)
Get alerted when Cybersource goes down
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Cybersource status — frequently asked questions
Is Cybersource down right now?
No — Cybersource is up. All systems operational as of Oct 12, 5:48 PM UTC.
What is Cybersource's current status?
Cybersource: All Systems Operational. Alert24 checks Cybersource's status page continuously and can notify you the moment it changes.
How do I get alerted when Cybersource goes down?
Alert24 monitors Cybersource and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
