Ticketmatic Status Page

May 7, 2026 · resolved May 7

Between 9:00 and 10:00 today, part of our back office was unavailable, affecting backoffice users. Customer-facing ticket services were not impacted. The disruption was caused by a security update to our infrastructure. The update has been completed and full functionality is restored. We apologize for the inconvenience to affected back office users. If you're still experiencing issues, please reach out to support.

Apr 1, 2026 · resolved Apr 1

This incident has been resolved.

Mar 24, 2025 · resolved Mar 24

This incident has been resolved.

Sep 7, 2024 · resolved Sep 7

This incident has been resolved.

Apr 15, 2024 · resolved Apr 15

We apologize for the inconvenience caused by this disruption. We recognize the serious impact this may have had and we have addressed the issue with the utmost seriousness. The disruption was due to an upgrade by the payment provider, which led to an unexpected compatibility issue with the Ticketmatic payment handling system. As a result, certain payment methods became unavailable or failed, affecting approximately 20% of our customers. Our engineers responded immediately to the situation. The necessary modifications to the payment setups were successfully completed by 19:13.