BCycle logo

BCycle Status Page

Scheduling & Booking · monitored by Alert24

All Systems Operational

Current Status

All Systems Operational

View BCycle status page ↗

Components

DEN - BCycle Admin
Operational
DEN - Portal API
Operational
IoT Hub
Operational
Stripe Checkout.js
Operational
PHL - BCycle Admin
Operational
PHL - Portal API
Operational
Service Fabric
Operational
Credit Call - Hosted Payment/eKashu
Operational
LAX - BCycle Admin
Operational
Stream Analytics
Operational
LAX - Portal API
Operational
Identity Service
Operational
3.0 Dock Monitor
Operational
Twilio SMS Long Code, North America
Operational
Program Websites
Operational
Kiosk Client Installation
Operational
GBFS
Operational
MDS
Operational
BCycle Mobile App
Operational

Recent Incidents

Unable to re-image kiosk client

minor

May 4, 2026 · resolved May 7

Kiosk client imaging functionality has been restored to normal operating standards. Ubuntu service dependencies have been restored to normal functionality and we have confirmed that the re-imaging and installation process is functional again. Thank you for your patience and understanding while we monitored this situation.

Mobile App Intermittent Crashes

minor

Feb 19, 2026 · resolved Feb 19

This incident has been resolved.

Reported Issues in Admin

major

Jan 28, 2026 · resolved Jan 28

This incident has been resolved.

Refresh issue for reporting data

minor

Jan 14, 2026 · resolved Jan 22

Reports are now refreshing at their usual cadence. Please submit a Zendesk ticket with any ongoing concerns. Thank you!

Admin grid pages not loading

minor

Nov 18, 2025 · resolved Nov 18

The Cloudflare issue is now resolved and no longer affecting Admin loading in new sessions. If you are still experiencing issues with grid pages in Admin, we recommend you clear your browser's cache and reload the admin site.

Get alerted when BCycle goes down

Alert24 monitors BCycle and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card

More Scheduling & Booking status pages