Chili Piper Status Page

Jun 22, 2026 · resolved Jun 22

HubSpot has now confirmed a fix to the issue. We have also confirmed restoration of services in Chili Piper.

May 15, 2026 · resolved May 15

We are aware of potential delays while routing records through Distro in one of our environments. As a result, you may notice that Distro is not identifying and, consequently, routing new records. Our Engineering Team is already aware and actively working on a resolution as their top priority. This is not impacting other products such as Concierge, Chat, Handoff, and their respective routing, nor ChiliCal and its browser extension. In case of any further questions, please reach out to our Customer Love Team at [email protected]

Apr 15, 2026 · resolved Apr 15

This has now been resolved after our Engineering Team rolled back one of our services. Rules, Teams and routings are expected to be processed normally now across all products that rely on these assets. We have also already identified what caused it, so any new deployments done for this service should include a fix.

Apr 8, 2026 · resolved Apr 8

The retroactive update has been completed, and all accounts should properly be in a connected status at this time. We do have a retry mechanism that will automatically re-attempt CRM Actions in Salesforce if they had been previously unsuccessful in most cases.

Apr 7, 2026 · resolved Apr 7

Heads up: Chili Piper has officially deprecated our Legacy service from the HubSpot Marketplace. This legacy app was retired last year and is no longer in use. There is no impact to any functionality or connectivity on the current Fire / Demand Conversion Platform. However, the removal may have triggered some automated emails that lack context. You may have received messages such as: Chili Piper Scheduling deleted by provider Log in with HubSpot deleted by provider Chili Piper - Legacy deleted by provider These notifications can be safely ignored with no further action required. Note: You may have received these emails even if you're currently on Salesforce, if your account was ever connected to HubSpot in the past. This does not mean you are currently connected to HubSpot.

Is Chili Piper down right now?

Yes — Chili Piper is reporting a minor incident as of Jul 13, 11:48 PM UTC.

What is Chili Piper's current status?

Chili Piper: Partially Degraded Service. Alert24 checks Chili Piper's status page continuously and can notify you the moment it changes.

How do I get alerted when Chili Piper goes down?

Alert24 monitors Chili Piper and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.