Is Chili Piper down right now?
Yes — Chili Piper is reporting a all systems operational as of Oct 12, 7:42 AM UTC.
Current Status
Service Under Maintenance
Components
Recent Incidents
Gong connectivity issues
majorSep 15, 2026 · resolved Sep 16
We received positive feedback from affected customers after Gong's team applied the fix, so we consider this resolved. Still, please email [email protected] if you notice anything unexpected.
Issues with booking/routing affecting HubSpot customers
majorJun 22, 2026 · resolved Jun 22
HubSpot has now confirmed a fix to the issue. We have also confirmed restoration of services in Chili Piper.
Degraded performance through Distro routing
noneMay 15, 2026 · resolved May 15
We are aware of potential delays while routing records through Distro in one of our environments. As a result, you may notice that Distro is not identifying and, consequently, routing new records. Our Engineering Team is already aware and actively working on a resolution as their top priority. This is not impacting other products such as Concierge, Chat, Handoff, and their respective routing, nor ChiliCal and its browser extension. In case of any further questions, please reach out to our Customer Love Team at [email protected]
Routing Failures Due to Rule Processing Issues
majorApr 15, 2026 · resolved Apr 15
This has now been resolved after our Engineering Team rolled back one of our services. Rules, Teams and routings are expected to be processed normally now across all products that rely on these assets. We have also already identified what caused it, so any new deployments done for this service should include a fix.
Salesforce connectivity issues
majorApr 8, 2026 · resolved Apr 8
The retroactive update has been completed, and all accounts should properly be in a connected status at this time. We do have a retry mechanism that will automatically re-attempt CRM Actions in Salesforce if they had been previously unsuccessful in most cases.
Get alerted when Chili Piper goes down
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Chili Piper status — frequently asked questions
Is Chili Piper down right now?
Yes — Chili Piper is reporting a all systems operational as of Oct 12, 7:42 AM UTC.
What is Chili Piper's current status?
Chili Piper: Service Under Maintenance. Alert24 checks Chili Piper's status page continuously and can notify you the moment it changes.
How do I get alerted when Chili Piper goes down?
Alert24 monitors Chili Piper and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.