Current Status

All Systems Operational

View ecobee status page ↗

Components

Thermostat Online Services

Operational

Switch+ Online Services

Operational

SmartCamera Online Services

Operational

Smart Security Online Services

Operational

Alexa Voice Services

Operational

ecobee Public API

Operational

Mobile Services

Operational

Subscriptions

Operational

SmartBuildings

Operational

ecobee.com

Operational

Integration Services

Operational

Recent Incidents

Interruption to ecobee Integration Services

critical

May 19, 2026 · resolved May 19

Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.

Interruption to Thermostat Online Services

critical

May 19, 2026 · resolved May 19

Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.

Interruption to ecobee Mobile Services

minor

May 19, 2026 · resolved May 19

And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.

Interruption to SmartCamera Online Services

major

Apr 2, 2026 · resolved Apr 2

Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.

Interruption to Thermostat Online Services

critical

Mar 19, 2026 · resolved Mar 19

This incident has been resolved.

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