Is ecobee down right now?
No — ecobee is up. All systems operational as of Oct 12, 4:52 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Interruption to SmartCamera Online Services
majorSep 15, 2026 · resolved Sep 15
Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
Bug impacting Smart Thermostat Premium and SmartThermostat With voice control
minorSep 2, 2026
The fix has been deployed to the vast majority of affected thermostats. A small number of Smart Thermostat Premium devices are still affected. If your device is running 4.10.7.44, it has not been upgraded due to additional third-party approval or testing required. We are working with third-party partners to resolve the issue for all remaining affected thermostats as soon as possible.
Interruption to SmartCamera Online Services
minorJul 29, 2026 · resolved Jul 29
Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
Interruption to ecobee Mobile Services
majorJun 11, 2026 · resolved Jun 11
And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.
Interruption to ecobee Integration Services
criticalMay 19, 2026 · resolved May 19
Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.
Get alerted when ecobee goes down
Alert24 monitors ecobee and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
ecobee status — frequently asked questions
Is ecobee down right now?
No — ecobee is up. All systems operational as of Oct 12, 4:52 AM UTC.
What is ecobee's current status?
ecobee: All Systems Operational. Alert24 checks ecobee's status page continuously and can notify you the moment it changes.
How do I get alerted when ecobee goes down?
Alert24 monitors ecobee and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.