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balena.io Status Page

IoT & Hardware · monitored by Alert24

balena.io
All Systems Operational

Is balena.io down right now?

No — balena.io is up. All systems operational as of Jul 13, 11:48 PM UTC.

Current Status

All Systems Operational

View balena.io status page ↗

Components

API
Operational
Intercom
Operational
AWS autoscaling-us-east-1
Operational
Application Builder
Operational
Balena Chat
Operational
AWS cloudfront
Operational
Application Registry
Operational
Zendesk
Operational
AWS ec2-us-east-1
Operational
BalenaOS Download
Operational
AWS elasticache-us-east-1
Operational
Dashboard
Operational
AWS elb-us-east-1
Operational
Delta Image Downloads
Operational
AWS eks-us-east-1
Operational
Device URLs
Operational
AWS rds-us-east-1
Operational
Git
Operational
AWS s3-us-standard
Operational
Cloudlink (VPN)
Operational

Recent Incidents

Elevated API Errors

major

Jul 2, 2026 · resolved Jul 9

This incident has been resolved.

Elevated API Errors

major

Jul 6, 2026 · resolved Jul 6

This incident has been resolved.

Elevated API Errors

major

May 5, 2026 · resolved May 5

A vulnerability mitigation update required replacing compute cluster nodes, which, when applied, rolled back due to a timeout. This caused some workloads \(API, delta, builder\) to become temporarily unavailable and triggering some undesired secondary effects, including ungracefully terminating a few long lived instances servicing VPN connections. While the rest of the services came back reasonably quickly within a minute or so, it too around one and a quarter hours to re-establish VPN tunnels. A scheduled maintenance will be posted later to perform this update during a planned outage window.

Elevated GIT/Application Builder Errors

minor

Mar 31, 2026 · resolved Apr 21

Starting around March 11, some cloud builds began failing intermittently with no such image errors. The failures were non-deterministic and affected all architectures. At peak, some users saw around 50% failure rates. We identified and fixed several bugs in the builder's image garbage collector that caused it to over-count freed disk space and run too aggressively, eventually deleting images that in-progress builds still needed. Fixes were deployed between March 19 and April 14, with build failure rates dropping to near-zero after the final deploy. We're continuing to monitor and working on additional safeguards to prevent the garbage collector from targeting images that active builds depend on.

Elevated API Errors

major

Mar 24, 2026 · resolved Mar 25

We experienced degraded API performance due to an internal configuration change that unintentionally increased system load, resulting in slower response times and reduced request capacity. Our team identified the issue and rolled back the change to restore stability. A root cause fix has been implemented and deployed aswell. The system has now fully recovered, and services are operating normally.

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balena.io status — frequently asked questions

Is balena.io down right now?

No — balena.io is up. All systems operational as of Jul 13, 11:48 PM UTC.

What is balena.io's current status?

balena.io: All Systems Operational. Alert24 checks balena.io's status page continuously and can notify you the moment it changes.

How do I get alerted when balena.io goes down?

Alert24 monitors balena.io and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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