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VMOS Status Page

Food & Restaurant Tech · monitored by Alert24

page.vmos.com ↗
All Systems Operational

Is VMOS down right now?

No — VMOS is up. All systems operational as of Oct 12, 4:55 AM UTC.

Current Status

All Systems Operational

View VMOS status page ↗

Components

Order Service
Operational
Catalog Service
Operational
User Service
Operational
Loyalty Service
Operational
Media Service
Operational
Payment Service
Operational
Redash Client
Operational
Tenant Service
Operational

Recent Incidents

Issue affecting catering order fulfilment

minor

Oct 7, 2026 · resolved Oct 7

This incident has been resolved.

Zettle Network Error & Payment Failures

minor

Oct 6, 2026 · resolved Oct 6

We've identified that the root cause is not related Vita Mojo. Since about 19:50 BST, a fault in Zettle's systems has stopped some tills and kiosks from connecting to Zettle. Other payment providers are not affected, and orders paid by other methods are working normally.

POS Orders Experiencing Errors

major

May 28, 2026 · resolved May 28

Vita Mojo POS experienced a loss of functionality for a subset of merchants using the platform between 12:40 and 13:08 today. All services have now fully recovered, and the risk of recurrence is low. An RCA will be provided to merchants affected as soon as possible. If you experience any new or continuing performance issues, please report to [email protected] as usual

Images not loading on all channels

minor

May 6, 2026 · resolved May 6

This incident is now fully resolved, thank you for your patience while we worked through this issue

Uber Eats Disruption Recurrence

none

Apr 27, 2026 · resolved Apr 27

Uber have reverted changes which caused this disruption. The last observed error was at 18:04. We are no longer seeing errors on Uber Eats integration and can see successful orders coming through. Clients are able to manage orders from Vita Mojo as normal. If you are observing continued problems, please: 1, Ensure your store has not been auto paused by Uber. Stores can be unpaused on their Uber tablets: https://help.uber.com/merchants-and-restaurants/article/why-do-orders-pause-automatically?nodeId=ef70e506-60c4-45e4-b21e-0adca9efe8fe 2, If the store is not paused, report any recent issue to [email protected] with the following information: a. Time order was placed/received on Uber Tablet b. At which store c. Uber Eats order ref

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VMOS status — frequently asked questions

Is VMOS down right now?

No — VMOS is up. All systems operational as of Oct 12, 4:55 AM UTC.

What is VMOS's current status?

VMOS: All Systems Operational. Alert24 checks VMOS's status page continuously and can notify you the moment it changes.

How do I get alerted when VMOS goes down?

Alert24 monitors VMOS and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.

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