Current Status
All Systems Operational
Components
Recent Incidents
FullCount Touchscreen Degradation
minorApr 30, 2026 · resolved Apr 30
Dear Valued Partner, All FullCount systems are now operational. Please contact FullCount Support ([email protected], 800-289-9636) if you have any questions or see any further issues. We apologize again for this inconvenience and truly appreciate your partnership and patience. Thank you, FullCount
FullCount Touchscreen Degradation
minorApr 15, 2026 · resolved Apr 15
A fix for the Touchscreen has been released - please reboot the machine to resolve the issue if you are still experiencing an issue. Thank you for your patience.
Axia/Bank of America Credit Card issues
minorJan 22, 2026 · resolved Jan 22
This incident has been resolved.
Some Pico platform devices reporting offline, then online
minorDec 15, 2025 · resolved Dec 15
Dear Valued Partner, The heartbeat monitoring service has been restored, and Pico devices are now reporting stable online. We will continue to monitor impacted services and devices throughout the day. Thank you for your patience while we worked to resolve this issue. 365 Retail Markets
VDI integrations Sales data delayed
minorDec 11, 2025 · resolved Dec 12
Dear Valued Partner, All Sales data for all VDI interfaces has fully synchronized. Thank you for your patience. 365 Retail Markets
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