Current Status

All Systems Operational

View Lightspeed (U-Series) status page ↗

Components

U-Series POS App and HQ

Operational

Opticard

Operational

Cardflight

Operational

U-Series Payments

Operational

SwipeIT

Operational

Chase

Operational

The Customer Connection (TCC)

Operational

First Data Datawire

Operational

U-Series Inventory

Operational

First Data Nashville

Operational

U-Series Support

Operational

First Data Rapid Connect

Operational

TSYS

Operational

Recent Incidents

Service Interruption: Chat, Phone Support & other systems

critical

Oct 20, 2025 · resolved Oct 21

This incident has been resolved.

6/12/2025

minor

Jun 12, 2025 · resolved Jun 12

This incident has been resolved.

5/27/2025 hq.upserve.com Currently Unavailable

minor

May 27, 2025 · resolved May 27

This incident has been resolved.

4/29/2025 Reporting Delay for a subset customers

minor

Apr 29, 2025 · resolved Apr 29

Since our last update, we have observed hq.upserve.com’s performance at normal levels and restaurants have returned to normal operation. This incident has been resolved.

1/29/25 Online Ordering

none

Jan 29, 2025 · resolved Jan 29

This incident has been resolved.

Get alerted when Lightspeed (U-Series) goes down

Alert24 monitors Lightspeed (U-Series) and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.

Start free — no credit card