SEVENROOMS Status Page

Feb 3, 2026 · resolved Feb 3

This issue has been fully resolved, and all reservation widgets and services are now operating normally. We will continue to monitor performance throughout the day to ensure continued stability.

Dec 8, 2025 · resolved Dec 8

What Happened? -Some clients reported encountering errors upon loading widgets on our platform. Impact -The issue temporarily affected the proper loading of widgets on the SevenRooms platform. What We Did / Resolution Steps -Our engineering teams quickly identified the root cause and implemented corrective measures. Service has since been fully restored, and all widgets are fully operational.

Nov 19, 2025 · resolved Nov 19

On November 18, 2025, between approximately 5:00 PM and 10:00 PM Eastern, some guests using our reservation widget experienced issues loading the payment form and completing card payments when processed via Stripe. Stripe has confirmed and resolved an incident on their side that affected our Stripe-powered payment form in specific cases on our reservation widget. Our monitoring indicates that Stripe payments are now operating normally.

Oct 10, 2025 · resolved Oct 10

Earlier today, Oct 10, between approximately 12:00 and 1:10 pm ET, we experienced a partial disruption that caused intermittent errors or delays when loading availability time slots, affecting an estimated 1–10% of requests. Our engineers increased capacity and stabilized performance by 1:10 pm ET. While we expect continued stability from these changes, we have reprioritized a planned infrastructure upgrade on an accelerated timeline to increase capacity and reduce the chance of recurrence; we expect this work to complete within the next two weeks and will continue to monitor closely—no customer action is required.

Oct 2, 2025 · resolved Oct 2

This incident is resolved. Impact was limited to 2:00–2:15 PM ET. A mitigation at 2:15 PM ET restored normal operation, and systems have remained stable since.