Deliverect Status Page

Apr 23, 2026 · resolved Apr 23

This incident has been resolved.

Dec 5, 2025 · resolved Dec 5

The incident has been resolved and our services and products are fully operational again.

Nov 18, 2025 · resolved Nov 18

We noticed a service interruption impacting our Retail Order Processing and related front-end UIs in several regions. The root cause was identified as a major global outage affecting our critical third-party provider, Cloudflare. The incident started at roughly 1:00 PM UTC. Importantly, our restaurant order processing channels were unaffected and continued to function normally throughout this period. Our engineering teams were immediately focused on developing and implementing a service workaround. As of 2:21 PM UTC, all Retail Order Processing services and front-end UIs were fully functional and stable. We apologize for the disruption caused by this external event.

Jun 12, 2025 · resolved Jun 12

This incident has been resolved.

Mar 16, 2025 · resolved Mar 16

Some of our customers experienced temporary delays in order processing due to an issue with a new feature. This feature, designed to improve how we handle old data, unintentionally created extra work for our system during a busy period. While our team resolved the issue, we understand how important it is for your operations to run smoothly. To prevent this from happening again, we’ve made several improvements, including better monitoring, stricter testing for new features, and adjustments to how our system handles errors. We sincerely apologize for any inconvenience this may have caused and thank you for your patience as we continue to make Deliverect more reliable for your business.