Current Status

All Systems Operational

View Docusign status page ↗

Components

EU Trusted Service Provider

Operational

Headquarters

Operational

DEMO

Operational

North Central

Operational

NA1

Operational

NA11

Operational

Europe West

Operational

Customer Support

Operational

Docusign.com Hosting

Operational

EU Trusted Service Provider (Demo)

Operational

NA2

Operational

NA21

Operational

East US

Operational

East US

Operational

Europe North

Operational

Learning Portal

Operational

Salesforce

Operational

NA3

Operational

US11

Operational

East US 2

Operational

Recent Incidents

Issues utilising +86 country code for sending envelopes and phone authentication (Incident 4968)

minor

May 28, 2026 · resolved May 28

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)

minor

May 27, 2026 · resolved May 28

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Salesforce is experiencing an outage that may impact customers using the Salesforce integration (Incident-4935)

minor

May 21, 2026 · resolved May 22

Salesforce has resolved their incident which may have impacted customers using the Salesforce integration.

Some customers may experience latencies sending and signing in EU (Incident-4915)

minor

May 19, 2026 · resolved May 19

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Some customers may experience latencies sending and signing in NA1 and NA3 (Incident-4902)

minor

May 18, 2026 · resolved May 18

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Some customers may experience latencies sending and signing in NA1 and NA3 from 2026-05-18 05:29 PM UTC until 2026-05-18 06:10 PM UTC.

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