Current Status

Partially Degraded Service

View DocHub status page ↗

Components

Stripe API

Operational

AWS cloudFront

Operational

Phaxio API

Operational

Twilio REST API

Operational

Osano Data Privacy

Operational

dochub.com

Operational

Google Apps Drive

Operational

Stripe Webhooks

Operational

AWS ec2-us-east-1

Operational

Phaxio Inbound faxing

Operational

Twilio SMS

Operational

Cloudflare DNS Root Servers

Operational

Google Apps Classroom

Operational

Stripe Emails

Operational

AWS elasticache-us-east-1

Operational

Phaxio Phone number provisioning

Operational

Twilio Phone Numbers

Degraded

Cloudflare DNS Updates

Operational

Google Apps Gmail

Operational

AWS elb-us-east-1

Operational

Recent Incidents

Database connection issues

none

Jun 22, 2022 · resolved Jun 22

This incident has been resolved.

DNS provider service degradation

none

Jun 21, 2022 · resolved Jun 21

Cloudflare, our DNS provider had service degradation over several regions including Europe and America which resulted in DocHub being unaccessible for approximately 45 minutes

PDFs are incorrectly sized

none

Aug 16, 2021 · resolved Aug 16

This incident has been resolved.

Unable to import new documents

major

Aug 9, 2021 · resolved Aug 9

This incident has been resolved.

Outage

major

Jul 23, 2021 · resolved Jul 23

Some users in the European region were impacted DocHub may have been slow or unavailable. Resolution: users may need to clear browser's cache.

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