Current Status

All Systems Operational

View Shogun status page ↗

Components

Shogun Web Servers

Operational

Shopify Admin

Operational

BigCommerce API & Webhooks

Operational

Shogun Core Services

Operational

Shopify API & Mobile

Operational

BigCommerce Checkout & Payment Processing

Operational

SendGrid SMTP

Operational

Shogun Webhook Service

Operational

Shopify Checkout

Operational

Stripe API

Operational

Heroku

Operational

Uploadcare REST API

Operational

Uploadcare Upload API

Operational

Uploadcare CDN

Operational

Recent Incidents

Slow loading of the Shogun Page Builder Editor

major

Jan 28, 2026 · resolved Jan 29

The Shogun editor should be loading correctly now. If you continue to encounter issues, please reach out to our aupport team at [email protected]. Thanks.

Difficulty uploading new images

minor

Dec 15, 2025 · resolved Dec 16

The third-party provider has implemented the fix, and image uploading functionality is working now. If you have any issues, please contact [email protected]

Intermittent Errors

major

Oct 20, 2025 · resolved Oct 21

Upstream services are no longer reporting issues

Some users unable to Import or Publish pages

minor

Jul 16, 2025 · resolved Jul 17

This incident has been resolved, and if you continue to encounter issues please reach out to our support team at [email protected].

Users unable to access Shogun Dashboard

critical

Jun 14, 2025 · resolved Jun 14

The incident has been resolved, and all Shogun users should be able to access the dashboard. If you are still experiencing difficulties while accessing your Shogun account, please contact [email protected]

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