Current Status
All Systems Operational
Components
Recent Incidents
Slow Workflow Progression in the PIM
minorMay 26, 2026 · resolved May 26
A fix has been deployed, and after monitoring we have confirmed that Workflows have been restored to standard functionality. We apologise for the inconvenience caused by this temporary disruption.
[Supplier Data Manager] - Job processing delays and errors
majorMay 22, 2026 · resolved May 22
This incident has now been resolved. All affected jobs have been reset and new jobs are processed correctly. We apologise for the inconvenience caused by this temporary disruption.
Intermittent Slowdowns Affecting Response Times
minorMay 5, 2026 · resolved May 6
This incident has been resolved, and the PIM is now performing within its expected parameters in the Western European region. Thank you for your patience
[Supplier Data Manager] - Incorrect Job Completion Status
minorMay 5, 2026 · resolved May 5
We have experienced degraded performance for SDM jobs processed after 28th April, at Mapping and Normalization steps. The jobs were incorrectly marked as complete before the end of the workflow. The issue has been identified and resolved on production. The impacted jobs will be automatically reset today, resuming normal workflow operation. We sincerely apologize for the inconvenience caused by this service disruption.
Workflow UI Freezing During Enrichment Operations
minorApr 23, 2026 · resolved Apr 23
The fix has been deployed and we have confirmed that the Workflow feature is now working as expected. We apologize for the disruption.
Get alerted when Akeneo goes down
Alert24 monitors Akeneo and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
