Current Status
All Systems Operational
Components
Recent Incidents
Processing errors for AI-enabled steps
minorJun 4, 2026 · resolved Jun 4
The issue affecting AI-enabled SDM steps is now resolved. All affected jobs have been restarted. We sincerely apologize for this temporary disruption.
Unable to sync Akeneo Shopify App due to Shopify API outage
majorJun 3, 2026 · resolved Jun 3
This issue has been resolved and is being monitored by Shopify.
Akeneo PIM - Delay in job execution for some customers in the Europe region
minorJun 1, 2026 · resolved Jun 1
The issue affecting the delay in job execution is now resolved, and all services are operating normally. We sincerely apologize for the disruption this caused. Thank you for your patience.
Slow Workflow Progression in the PIM
minorMay 26, 2026 · resolved May 26
A fix has been deployed, and after monitoring we have confirmed that Workflows have been restored to standard functionality. We apologise for the inconvenience caused by this temporary disruption.
[Supplier Data Manager] - Job processing delays and errors
majorMay 22, 2026 · resolved May 22
This incident has now been resolved. All affected jobs have been reset and new jobs are processed correctly. We apologise for the inconvenience caused by this temporary disruption.
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