Current Status

All Systems Operational

View BigCommerce status page ↗

Components

API & Webhooks

Operational

Client Portal

Operational

Avalara

Operational

B2B Edition - API

Operational

Support Center

Operational

Checkout & Payment Processing

Operational

Braintree

Operational

B2B Edition - Dashboard

Operational

Control Panel

Operational

Braintree PayPal Processing

Operational

B2B Edition - Buyers Portal

Operational

Reporting & Analytics

Operational

Storefront

Operational

Stripe

Operational

Recent Incidents

Merchants are unable to completely disable B2B for store

minor

May 28, 2026 · resolved May 28

This incident has been resolved.

Elevated errors for a subset of stores

none

May 28, 2026 · resolved May 28

Between 08:12 UTC and 08:19 UTC, some stores experienced elevated HTTP 500 errors on the storefront and API.

Availability Issues

major

May 28, 2026 · resolved May 28

This incident has been resolved.

B2B outbound email delivery issue

minor

May 27, 2026 · resolved May 28

This issue has been resolved.

Elevated error rate

minor

May 23, 2026 · resolved May 23

At 16:10 UTC on May 23, for a period of 30 seconds, there was an elevated error rate for a subset of stores in the US region. Storefront, Control Panel, and API traffic were affected.

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