BigCommerce Status Page — Is BigCommerce Down?

Is BigCommerce down right now?

No — BigCommerce is up. All systems operational as of Jul 13, 11:51 PM UTC.

Current Status

All Systems Operational

View BigCommerce status page ↗

Components

API & Webhooks

Operational

Client Portal

Operational

Avalara

Operational

B2B Edition - API

Operational

Support Center

Operational

Checkout & Payment Processing

Operational

Braintree

Operational

B2B Edition - Dashboard

Operational

Control Panel

Operational

Braintree PayPal Processing

Operational

B2B Edition - Buyers Portal

Operational

Reporting & Analytics

Operational

Storefront

Operational

Stripe

Operational

Recent Incidents

Availability Issues

major

Jul 10, 2026 · resolved Jul 11

This incident has been resolved.

Issue impacting checkout on a subset of stores

minor

Jul 9, 2026 · resolved Jul 10

This incident has been resolved.

Unexpected Staff Action Logs

none

Jul 8, 2026 · resolved Jul 8

We identified an issue where a subset of stores may see unexpected Staff Action Log entries generated by an API-driven background process. These entries are display-only logging artifacts and do not reflect staff user activity or changes made to the store. Some entries may continue to appear while we complete remediation. Store functionality, data, and security are not impacted, and no action is required.

Issues with B2B Edition

none

Jul 6, 2026 · resolved Jul 6

This incident has been resolved.

Issue with B2B Edition

minor

Jul 6, 2026 · resolved Jul 6

Commerce engineers have resolved the issue impacting B2B Edition from 4:25 pm UTC to 5:05 pm UTC and all services are fully operational.

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BigCommerce status — frequently asked questions

Is BigCommerce down right now?

No — BigCommerce is up. All systems operational as of Jul 13, 11:51 PM UTC.

What is BigCommerce's current status?

BigCommerce: All Systems Operational. Alert24 checks BigCommerce's status page continuously and can notify you the moment it changes.

How do I get alerted when BigCommerce goes down?

Alert24 monitors BigCommerce and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.