Current Status
All Systems Operational
Components
Recent Incidents
Storefront availability Issues
minorJun 7, 2026 · resolved Jun 8
This incident has been resolved
Temporary Issues with Product Filters for Subset of Stores
minorJun 5, 2026 · resolved Jun 5
Between 2:37p-3:25p UTC a subset of stores may have experienced errors, delays, or missing options when using product filters and category navigation. Commerce Engineers deployed a fix and all storefront navigation and filtering systems were fully operational as of 3:25p UTC. We will continue to monitor system stability closely.
Product details not rendering on some product pages
noneJun 2, 2026 · resolved Jun 2
At 13:13 UTC Commerce Engineers received reports of product details not rendering properly on some product pages. After investigation the problematic release was identified and reverted, restoring functionality at 13:57 UTC. All affected storefronts should now be properly displaying product details.
Merchants are unable to completely disable B2B for store
minorMay 28, 2026 · resolved May 28
This incident has been resolved.
Elevated errors for a subset of stores
noneMay 28, 2026 · resolved May 28
Between 08:12 UTC and 08:19 UTC, some stores experienced elevated HTTP 500 errors on the storefront and API.
Get alerted when BigCommerce goes down
Alert24 monitors BigCommerce and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
