Is Searchspring Public down right now?
No — Searchspring Public is up. All systems operational as of Jul 14, 2:49 AM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
PLP not able to render due to Snap Bundle.js runtime error
minorJun 26, 2026 · resolved Jun 26
This incident has been resolved.
High Indexing Queue
majorJun 11, 2026 · resolved Jun 11
This incident has been resolved.
Intermittent 500 Errors
minorJun 10, 2026 · resolved Jun 10
This issue has been resolved. All systems are operating normally, and error rates and performance have returned to expected levels.
Increased error rate on search
noneDec 1, 2025 · resolved Dec 1
This incident has been resolved.
Snap customers on BigCommerce - brief PLP showing no-result issue
minorOct 28, 2025 · resolved Oct 28
A subset of BigCommerce customers experienced product listing pages failing to load results due to a template change on the BigCommerce platform (we estimate). The change caused Searchspring’s Snap integration to misinterpret the “Search Results” page as a category, applying an invalid background filter that returned no products. The issue was intermittent and did not affect Searchspring’s core search service. Functionality was restored within minutes, likely following a rollback of the update by BigCommerce.
Get alerted when Searchspring Public goes down
Alert24 monitors Searchspring Public and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Searchspring Public status — frequently asked questions
Is Searchspring Public down right now?
No — Searchspring Public is up. All systems operational as of Jul 14, 2:49 AM UTC.
What is Searchspring Public's current status?
Searchspring Public: All Systems Operational. Alert24 checks Searchspring Public's status page continuously and can notify you the moment it changes.
How do I get alerted when Searchspring Public goes down?
Alert24 monitors Searchspring Public and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
