Is Productsup down right now?
No — Productsup is up. All systems operational as of Jul 13, 11:52 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Platform UI access issues
majorJul 7, 2026 · resolved Jul 7
The issue causing unauthorized error responses when accessing the Platform UI has been fully resolved. Root Cause: We identified a configuration issue within our load balancers that was incorrectly routing authentication requests. Resolution: The configuration has been corrected, and traffic is flowing normally. All systems are now fully operational, and data processing remained unaffected throughout the incident. Thank you for your patience as we sorted this out.
Authentication service issues
majorJun 30, 2026 · resolved Jun 30
Dear customers, the issue has been identified as defective hardware on one of our database nodes in the service cluster. The faulty node has been isolated and authentication is now working as usual.
Performance Issues
criticalJun 2, 2026 · resolved Jun 2
Between 10:21 and 10:28 UTC on June 2, access to Productsup Platform was briefly unavailable for all users. The cause was a short replication pause on a backend database cluster, which delayed authentication requests for about 6 minutes. Service recovered automatically and login is working normally again. No action is needed on your side. We're reviewing the backend database behaviour to prevent a recurrence.
Degraded Network Connectivity
noneJun 1, 2026 · resolved Jun 2
This incident has been resolved.
Connector runs - Degraded performance
minorMay 29, 2026 · resolved May 29
This incident has been resolved. Data source imports are processing normally again. Earlier today, some imports experienced longer-than-usual processing times, primarily affecting connections to third-party platforms that were applying API rate limits to incoming requests. The backlog has now cleared and import times have returned to normal. We have also taken steps to reduce the likelihood of similar delays in the future. Thank you for your patience.
Get alerted when Productsup goes down
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Productsup status — frequently asked questions
Is Productsup down right now?
No — Productsup is up. All systems operational as of Jul 13, 11:52 PM UTC.
What is Productsup's current status?
Productsup: All Systems Operational. Alert24 checks Productsup's status page continuously and can notify you the moment it changes.
How do I get alerted when Productsup goes down?
Alert24 monitors Productsup and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
