Is Neto by Maropost down right now?
No — Neto by Maropost is up. All systems operational as of Jul 13, 11:53 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
API Service Disruption
majorJul 8, 2026 · resolved Jul 9
The issue has been resolved. Our team will continue to closely monitor the situation.
Service Disruption for Control Panels and Storefronts
criticalJul 8, 2026 · resolved Jul 8
On 8 July 2026, we experienced an infrastructure issue that affected all Neto merchant webstores and cPanels for approximately 1 hour and 30 minutes. The incident was caused by a failure within our shared file system infrastructure, which prevented critical services from accessing the files required to serve websites and cPanels. As a result, the platform automatically blocked new requests to protect data consistency, leading to service disruption across all Neto stacks. Our engineering team responded immediately by restoring the affected file system services, failing over to a healthy infrastructure instance, and replacing impacted virtual machines. Once these recovery actions were completed, all webstores and cPanels were restored to normal operation. We are continuing our investigation to determine the underlying reason for the file system process failure. Based on our findings, we will implement additional monitoring and alerting, along with any necessary infrastructure improvements, to help detect and prevent similar incidents in the future.
Unified Login "Something Went Wrong"
minorJun 15, 2026 · resolved Jun 16
Our team has identified and resolved the issue. If you created a Unified Login account and encountered the “Something went wrong” error, your account was still successfully created. Please use the credentials you set to log in as normal via app.maropost.com If you continue to experience any issues, please contact our support team for assistance.
Degraded SFTP Perfomance
majorMay 31, 2026 · resolved Jun 1
The issue affecting SFTP connectivity has been resolved and services are operating normally. We apologize for the disruption and appreciate your patience while we worked to resolve the issue.
Neto Core Checkout Unavailable
noneMay 26, 2026 · resolved May 26
This incident has been resolved.
Get alerted when Neto by Maropost goes down
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Neto by Maropost status — frequently asked questions
Is Neto by Maropost down right now?
No — Neto by Maropost is up. All systems operational as of Jul 13, 11:53 PM UTC.
What is Neto by Maropost's current status?
Neto by Maropost: All Systems Operational. Alert24 checks Neto by Maropost's status page continuously and can notify you the moment it changes.
How do I get alerted when Neto by Maropost goes down?
Alert24 monitors Neto by Maropost and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
