Is Merchandising Cloud down right now?
No — Merchandising Cloud is up. All systems operational as of Jul 13, 11:51 PM UTC.
Current Status
All Systems Operational
Components
Recent Incidents
Google Cloud and Cloudflare Incident - Some Services Affected
majorJun 12, 2025 · resolved Jun 13
This incident has been resolved.
Shopify Access Token
noneApr 5, 2024 · resolved Apr 5
Continued monitoring to ensure smooth resolution for all merchants.
Pulsar experiencing issues causing delays in Sync & Analytics
noneJan 24, 2024 · resolved Jan 24
The incident have now been fully resolved. Actions are taken to avoid similar issues.
Hyperdrive issue affects Norce Product Sync
noneJan 8, 2024 · resolved Jan 8
Norce has resolved the issue and product sync is now running again.
Temporary Delay in Sync
minorDec 8, 2023 · resolved Dec 8
Some clients experience delay in sync updates. The problem has been identified to a memory profile in the sync infrastructure & resolved. The memory has been increased & alarm implemented to prevent future problems. The search API has been unaffected and search, collections & recommendation results has been continuously served.
Get alerted when Merchandising Cloud goes down
Alert24 monitors Merchandising Cloud and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
Merchandising Cloud status — frequently asked questions
Is Merchandising Cloud down right now?
No — Merchandising Cloud is up. All systems operational as of Jul 13, 11:51 PM UTC.
What is Merchandising Cloud's current status?
Merchandising Cloud: All Systems Operational. Alert24 checks Merchandising Cloud's status page continuously and can notify you the moment it changes.
How do I get alerted when Merchandising Cloud goes down?
Alert24 monitors Merchandising Cloud and 3,700+ other cloud and SaaS providers. When an outage is detected it updates your status page automatically and pages your on-call team — no manual checks. Start free at alert24.net.
