Current Status

All Systems Operational

View Ecwid status page ↗

Components

Storefront

Operational

Checkout

Operational

Admin

Operational

API

Operational

Third-party services

Operational

Billing

Operational

Recent Incidents

New products / product updates are not displaying in Featured Products / categories in some stores

major

May 14, 2026 · resolved May 15

The incident has been resolved.

Ecwid storefronts and control panels are unavailable

major

May 8, 2026 · resolved May 8

We are glad to inform you that the issue has been fixed - Ecwid Instant Sites and Control Panels are now loading and functioning as usual. All the data (products, orders, your store settings, etc) are safe and intact. We are deeply sorry for the experience.

Orders and products are missing in some stores

minor

Oct 22, 2025 · resolved Oct 22

This incident has been resolved.

Placeholders are displayed instead of text in email notifications, Instant Site editor, and some Instant Site buttons

minor

Oct 1, 2025 · resolved Oct 1

We are pleased to inform you that the issue has been resolved. Text is now displayed correctly in email notifications, the Instant Site editor, and on Instant Site buttons. We sincerely apologize for the experience.

Order tax invoices are not generated and order notifications are sent with delay

minor

Sep 18, 2025 · resolved Sep 18

We’re pleased to inform you that the issue has been resolved — order tax invoices and email notifications are now functioning as expected. We sincerely apologize for the experience.

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