Cleverbridge Platform Status Status Page

Mar 6, 2026 · resolved Mar 6

Earlier today between 18:45 CET and 20:45 CET, we observed an increased number of request timeouts from some geographic regions affecting access to our platform. The issue was caused by a temporary surge in traffic at an upstream service provider, which led to intermittent connectivity problems for some clients and end users. Our platform infrastructure itself remained operational throughout the event. Once the elevated traffic at the upstream provider subsided, service returned to normal levels without further action required. We continue to monitor the situation closely to ensure ongoing platform stability.

Nov 18, 2025 · resolved Nov 18

This incident is now resolved. All platform services have been fully operational and stable since 17:10 UTC, with no further disruptions observed. We have continuously monitored the systems since then to ensure stability and confirm that no additional issues have occurred. Cloudflare has also officially marked the upstream incident as resolved at 19:28 UTC. More details are available on their status page. Thank you for your patience throughout this incident. We appreciate your understanding.

Oct 2, 2025 · resolved Oct 3

The data refresh is now up to date, and all pipelines are running according to the schedule.

Jun 6, 2025 · resolved Jun 6

The data refresh is now up to date, and all pipelines are running according to the schedule.

Jun 3, 2025 · resolved Jun 3

Between 06:04 and 06:29 AM CEST this morning, we experienced a network issue that affected platform availability. During this time, clients and customers worldwide may have encountered slow loading times or timeouts when accessing carts or APIs. Order processing was also impacted. The issue was resolved by 06:29 AM CEST, and we are continuing to investigate the root cause to prevent it from recurring.