Current Status
All Systems Operational
Components
Recent Incidents
Issues at AWS are continuing to impact some Kickserv web functions. We are investigating how to best work around them. Thanks for bearing with us.
majorFeb 11, 2026 · resolved Feb 12
This incident has been resolved.
Web app availability issues
majorFeb 10, 2026 · resolved Feb 11
This incident has been resolved.
Service outage affecting web and mobile
criticalJan 12, 2026 · resolved Jan 13
Early on the morning of January 12, some Kickserv customers experienced slow loading and errors when using the web and mobile apps. This was caused by unusually high system activity tied to New Year–related reporting and background processing, which temporarily overwhelmed part of our infrastructure. As a result, many application pages (especially dashboards and settings) were sluggish or timed out for about an hour. We identified the issue, increased system capacity, and fully restored normal performance by 10:21 AM US Eastern time. We know interruptions like this are frustrating, and we’re taking steps to better handle seasonal usage spikes in the future, and improve early detection so this particular issue doesn’t happen again. Thanks for your patience.
Dispatch view
majorMar 6, 2025 · resolved Mar 6
This incident has been resolved.
Unformatted links in text messages
minorDec 12, 2023 · resolved Mar 6
This incident has been resolved.
Get alerted when Kickserv goes down
Alert24 monitors Kickserv and 3,700+ other cloud and SaaS providers. When an outage is detected, it updates your status page automatically and pages your on-call team. No manual updates at 2 AM.
