Current Status
All Systems Operational
Components
Recent Incidents
Proofpoint Outage Affecting Some users With Premium Email Filtering
majorJan 22, 2026 · resolved Jan 23
This incident has been resolved.
Archival may have been temporarily disabled for some domains last night
noneOct 21, 2025 · resolved Oct 21
Due to a side effect of the Amazon Web Servers (AWS) outage from yesterday, some of LuxSci's customer domains may have had archival disabled for a short time frame. This occurred between 9:19pm ET and 2am ET.During this time email may not have been archived. The problem has been resolved and archival has been re-enabled on all domains that had it previous to this issue.
Bounces caused by Archival Service which uses Amazon Web Services
noneOct 20, 2025 · resolved Oct 20
Emails to @us1.journaladdress.com are now being delivered as normal. Old emails that are queued will start to be delivered to our customer's archives as our system works through the queued emails.
Some user are experiencing delays with email delivery
minorJul 8, 2025 · resolved Jul 10
This incident has been resolved.
Email Delay Affecting Proofpoint Customers
noneJun 11, 2025 · resolved Jun 11
The delay in delivery emails flowing through Proofpoint has been resolved. It may take a little while for Proofpoint to deliver all the email that was queued during this issue. No emails were lost during this issue.
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